Guides for walking, cycling, bus and accessible tours in Toronto, Canada
Please read our refund/credit policy before you book our tours. It is the most consumer-friendly
refund/credit policy in the industry. If you wish to change your booking more than
20 days ahead of the tour, refunds will be less 10%. Please do not cancel less than
7 days before the tour as you will not receive a refund.
You may change your tour dates and times (based on availability). With more than
30 days notice, there is no charge. You will receive a 75% credit if you make changes
less than 30 days before the tour and a 50% credit within seven days.
Tours organizers who cancel less than seven (7) days before the tour will not receive
a refund but we will be offered a 50% credit.
Be aware that tour participants and organizers (no matter the reason), who do not
show up at the date and time agreed upon will receive no credit and no refund.