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tourcycle home Island Tour Contact us AODA Accessibility Policy

Guides for walking, cycling, bus and accessible tours in Toronto, Canada

Please read our refund/credit policy before you book our tours. It is the most consumer-friendly refund/credit policy in the industry. If you wish to change your booking more than 20 days ahead of the tour, refunds will be less 10%. Please do not cancel less than 7 days before the tour as you will not receive a refund.

You may change your tour dates and times (based on availability). With more than 30 days notice, there is no charge. You will receive a 75% credit if you make changes less than 30 days before the tour and a 50% credit within seven days.

Tours organizers who cancel less than seven (7) days before the tour will not receive a refund but we will be offered a 50% credit.

Be aware that tour participants and organizers (no matter the reason), who do not show up at the date and time agreed upon will receive no credit and no refund.

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refund policy

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